Privacy Policy

Our commitment

This Privacy Policy explains how Daxlinks collects, uses, shares and protects your personal information when you use our website and investment services. We handle your data in line with the Nigeria Data Protection Act and other applicable law.

We collect only what we need to serve you well, keep your account secure, and meet our legal obligations — and we treat that information with care.

Information we collect

• Identity and contact details — your name, email, phone number and address.
• Verification data — government identification and other documents required for know-your-customer and anti-money-laundering checks.
• Financial information — bank details, source of funds, investment goals and transaction history.
• Usage data — how you interact with our website, including device, browser and analytics information.

How we use your information

• To open and manage your account and process your investments.
• To verify your identity and comply with regulatory and legal requirements.
• To provide statements, updates and support, and to respond to your enquiries.
• To improve, secure and personalise our Services.
• To send you relevant information about products and updates — you can opt out of marketing at any time.

How we share information

We do not sell your personal information. We share it only where necessary: with the licensed, regulated partners, custodians and registrars who help us manage and safeguard your investments; with service providers who operate our systems under strict confidentiality; and with regulators or authorities where the law requires it.

Any partner who receives your data is bound by formal agreements and may only use it for the purposes we specify.

How we protect it

We use technical and organisational safeguards — encryption in transit, access controls, and internal governance — to protect your information against unauthorised access, loss or misuse. No system is perfectly secure, but we work continuously to keep your data safe.

How long we keep it

We retain your information for as long as you hold an account with us and for the period afterwards required by financial-services and record-keeping laws. When it is no longer needed, we securely delete or anonymise it.

Your rights

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request deletion of your data where we are not required to keep it.
• Object to or restrict certain processing, and withdraw consent to marketing.

Cookies

Our website uses cookies and similar technologies to keep the site working, remember your preferences and understand how it is used. You can control cookies through your browser settings; disabling some may affect how the site behaves.

Contact

To exercise any of your rights, or for any privacy question, contact us at invest@daxlinks.com.ng or at Ikota Villa Estate, Lekki, Lagos. We will respond within the timeframes set by applicable law.